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Two-Day Get-a-Way
"My wife and I took our adult daughter to the Cozy Cottage for a two-day get-a-way. This property was perfect for a relaxing couple of days. The two days were probably the hottest days of the year, and the cottage has no air conditioning. Be prepared for that. Other than the AC, the location, layout, and amenities were great. The property is rustic, but cozy. Customer service was great, and I would recommend this property to everyone. Idyllwild is a cute little town and the Homemade Ice Cream place on the circle is awesome! I recommend the Cozy Cottage to all small families or a couple looking for an anniversary get-a-way."
Perfectly relaxing getaway at Cozy Cottage
"Had a great weekend staying at this cabin. The space was clean and well maintained. Nothing fancy, but that's not what we were looking for. No major issues, although a few recommendations would be: better lighting outside on porch, water pressure in shower not great, no AC (it was a hot weekend), directions to find property were a little confusing. But overall it was a nice quiet place to relax."
Response from New Spirit Vacation Homes:
Don, Thank you for your review on our Lilac House home. We appreciate your feedback and will reach out to owner regarding outdoor lighting and review the driving directions. Water pressure issue has been fixed by our maintenance. The home does not have air conditioning and is not advertised as having AC. The home does have fans. We wish you would have given us a call as we could have brought more fans to help mitigate the heat in the home. We are happy you enjoyed your stay at the home and look forward to welcoming you back for a future stay. Warm Regards, Michaela New Spirit Vacation Homes
Cabin Could Have Been Cleaner
"Compared to previous rentals, cabin was not as clean as could be. Dishes/cups were not washed properly, towels/beddings didn't smell clean, spider webs all over. Left cabin cleaner than when I first arrived."
A Nice Cabin in the Woods
"We loved our weekend up in Idyllwild. The cabin was great, though quite dated. Our main issue was that we were not aware the cabin was located on an unsaved (thus unplowed) road, which is not ideal when you get 5” of snow overnight. If this would have been a summer rental the location among the trees would have been ideal!"
Response from New Spirit Vacation Homes:
Hello Kristin, Thank you for your review on our Cozy Cottage home. We are so happy to hear that you enjoyed your stay at the home and look forward to welcoming you back for a future stay. Warm Regards, Michaela New Spirit Vacation Homes
MEH
"PROS: Location was great. Good sized lot. Heater was effcient. CONS: There was an electrical problem with the oven so the property manager had to shut it of. For our inconvienece they said they would bring us coffe and some danish in the morning..... they did not. We had to sweep the deck when we got there due to the carpet of pine needles and branches. the hot water was not very hot and ran out quick."
Response from New Spirit Vacation Homes:
Ron, Thank you for your review on our Cozy Cottage property. We apologize for the issues with the oven. The oven was having electrical issues and the oven has now been repaired. We apologize regarding the coffee and danishes, our representative was under the assumption that you would be checking out early and did not wish for us to bring said items. We apologize for the miscommunication and would be more than happy to bring you coffee and danishes next time you come up to the mountains. We also apologize about the pine needles on the deck. Before every guest we do have the decks swept and blown so they are clear for the guests. However, during the weekend you came up we had abnormally high winds and it is plausible that the strong winds blew more pines and branches onto the deck. We value you as a customer, appreciate your patronage, and hope to have the privilege to host you again at one of our beautiful properties. Warm Regards, Michaela New Spirit Vacation Homes